LEGAL

Terms & Conditions

These Terms & Conditions govern the use of our website and the delivery of our services. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Effective Date: September 8, 2026

01. Company Overview

Blackryce Technologies LLP ("Blackryce," "Company," "we," "our," or "us") provides professional technology and marketing services including, but not limited to:

Static Website Development (basic pages)
Digital Marketing
Search Engine Optimization (SEO)
Google Ads Management
Performance Marketing (Google Ads + Meta Ads)
E-Commerce Development (customized)
WordPress Website Development (CMS / dynamic)
WordPress Website Development (static)
CRM / ERP – Business Management Solutions
Public Relations (PR)

All services are provided in line with applicable laws, industry standards, and project-specific agreements.

02. Quotations & Pricing

All quotations provided by Blackryce are estimates based on the information available at the time of preparation.

Prices may vary due to:

Scope or feature changes
Third-party licensing, hosting, or platform costs
Government taxes
Additional client requirements
Ad platform fees (Google Ads, Meta Ads, etc.)
Market conditions

A quotation remains valid only for the period specified in the proposal.

03. Project Approval

Work will commence only after:

Written approval from the client.
Signed agreement or accepted proposal.
Advance payment as specified in the contract.
Submission of all required content, access, and documents.

Failure to provide required approvals or materials may delay project commencement.

04. Payment Terms

Clients agree to make payments according to the agreed payment schedule.

Payments may include:

Booking Amount
Design / Development Charges
Monthly Retainer (for SEO, digital marketing, or ad management)
Ad Spend Advance (billed separately from service fees)
Final Settlement

Work may be paused if scheduled payments are not received. Outstanding payments may attract applicable administrative charges or interest where permitted by law.

05. Delay in Client Response

If project progress is delayed because the client fails to provide approvals, content, credentials, ad account access, or payments, Blackryce shall not be responsible for resulting delays.

Projects remaining inactive for an extended period may be placed on hold until pending issues are resolved.

06. Changes During a Project

Clients may request changes to design, functionality, or campaign strategy during a project.

However:

Additional charges may apply.
Completion dates may change.
Third-party or platform costs may increase.
Technical feasibility will be assessed before implementation.

Major scope changes cannot always be accommodated after a project has commenced without a revised agreement.

07. Scope of Work

Only services specifically mentioned in the signed proposal or agreement are included.

Any additional work requested after project approval shall be treated as variation work and billed separately.

08. Client Responsibilities

Clients are responsible for:

Providing accurate business information and required documents.
Supplying content, images, and materials needed for the project.
Providing timely access to domains, hosting, ad accounts, and other credentials.
Approving designs, drafts, or campaigns within the agreed timeframe.
Making payments on schedule.
Complying with the advertising policies of platforms such as Google and Meta.

09. Ad Spend & Third-Party Platforms

For Google Ads Management, Performance Marketing, and related services:

Ad spend is separate from Blackryce's service fees unless stated otherwise in the agreement.
Blackryce does not guarantee specific results, rankings, or returns, as these depend in part on factors outside our control, including platform algorithms and market conditions.
Clients are responsible for maintaining sufficient ad account balance to avoid campaign interruption.
Account suspensions caused by a client's business practices or platform policy violations are not the responsibility of Blackryce.

10. Project Timeline

Estimated completion timelines are based on normal working conditions and timely client cooperation.

Timelines may be affected by:

Delayed client feedback, content, or approvals
Third-party platform outages or policy changes
Government restrictions
Force majeure events
Client-requested changes

Such delays shall not constitute a breach of contract.

11. Quality Assurance

Blackryce follows accepted industry practices and quality standards throughout every project.

Clients are encouraged to review project progress at agreed checkpoints and provide feedback within the specified timeframe.

12. Design & Intellectual Property

All designs, wireframes, source code, campaign strategies, creative assets, and reports created by Blackryce remain the intellectual property of the Company unless otherwise agreed in writing.

Clients receive the right to use approved deliverables solely for their contracted project. Unauthorized copying, resale, reproduction, or commercial use is prohibited.

Full ownership of final deliverables (such as a completed website) transfers to the client only upon full and final payment.

13. Website Content

All content available on the Blackryce website, including text, graphics, images, videos, logos, icons, layouts, and downloadable materials, is protected by copyright and intellectual property laws.

No content may be copied, reproduced, modified, distributed, or republished without prior written permission.

14. Third-Party Products & Services

Certain tools, plugins, hosting, licenses, or software used in projects may be supplied by third-party providers.

Their terms, warranties, and uptime commitments remain subject to the respective providers' policies. Blackryce shall not be responsible for defects, outages, or price changes arising solely from third-party products or services.

15. Account Access & Data

Clients may need to share access to domains, hosting panels, ad accounts, CRM/ERP systems, or analytics platforms for Blackryce to deliver its services.

Blackryce will use such access solely for the agreed scope of work and will not use client data for any unrelated purpose. Access will be relinquished or transferred back to the client upon request or project completion, subject to any outstanding dues.

16. Cancellation Policy

If a client cancels a project after commencement:

Design and development charges already incurred are non-refundable.
Any prepaid ad spend already utilized by platforms is non-refundable.
Work completed shall be billed proportionately.
Administrative expenses may also be deducted where applicable.

17. Refund Policy

Refunds, if applicable, shall be processed according to the signed agreement.

Amounts already spent on the following are generally non-refundable:

Design and development work
Ad campaigns already run
Third-party licenses, domains, or hosting
SEO or consultation work already delivered

18. Warranty & Support

Support and bug-fix coverage shall apply only to items specifically mentioned in the project agreement, for the period stated therein.

Warranty and support shall not cover:

Issues arising from unauthorized changes made by the client or a third party
Third-party plugin, theme, or platform updates
Hosting or server-related issues outside Blackryce's control
Misuse or lack of maintenance after handover

19. Limitation of Liability

To the maximum extent permitted by law, Blackryce shall not be liable for:

Indirect losses
Loss of profits or business opportunity
Business interruption
Delays or failures caused by third-party platforms (Google, Meta, hosting providers, etc.)
Government approvals or restrictions
Force majeure events

20. Force Majeure

Neither party shall be liable for delays resulting from events beyond reasonable control, including:

Natural disasters
Pandemic
Government restrictions
Internet or platform-wide outages
Civil disturbances
Supply chain or infrastructure disruptions

Project schedules shall be adjusted accordingly.

21. Privacy

Personal information collected through our website or during project execution shall be handled according to our Privacy Policy and applicable data protection laws.

22. Termination

Blackryce reserves the right to suspend or terminate services if:

Payment obligations are not fulfilled.
False information is provided.
Illegal activities are detected.
Clients repeatedly breach contractual obligations.
Advertising or platform policies are violated.

23. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts where Blackryce Technologies LLP operates.

24. Amendments

Blackryce reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on the official website.

25. Contact Information

For any questions regarding these Terms & Conditions, project agreements, or our services, please contact us:

Blackryce Technologies LLP

Address: J.D. Road, near Bou Bazar, Kokrajhar, Assam, India – 783370

Phone / WhatsApp: +91 9365427150

Email: info@blackryce.com

Website: blackryce.com

Business Hours: Monday to Saturday, 9:00 AM – 7:00 PM (IST)

✓ Acceptance

By using our website, requesting a quotation, signing a proposal, or engaging our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.