Privacy Policy

01 Privacy Policy

Our Privacy Policy is designed to inform you about our practices regarding the collection, use, storage, and disclosure of information that you may provide through our website or while using our services. We encourage you to read this Privacy Policy carefully before submitting any personal information.

Whether you are looking for a static or WordPress website, e-commerce development, digital marketing, SEO, Google Ads management, performance marketing, a CRM/ERP business management solution, or public relations services, we are committed to handling your personal information responsibly and transparently.

02 Intellectual Property Rights

All content available on this website, including but not limited to text, graphics, logos, icons, images, project screenshots, videos, documents, designs, layouts, source code, trademarks, and other materials, is the exclusive property of Blackryce Technologies LLP unless otherwise stated.

These materials are protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, transmit, display, sell, or commercially exploit any content from this website without obtaining prior written permission from Blackryce Technologies LLP.

Unauthorized use of any website content may result in legal action.

03 Acceptance of This Privacy Policy

By accessing our website, submitting an enquiry form, requesting a quotation, contacting us through WhatsApp, telephone, email, or using any of our services, you acknowledge that you have read, understood, and accepted this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please discontinue using our website and refrain from submitting any personal information.

Your continued use of our website following any updates to this Privacy Policy constitutes your acceptance of those changes.

04 Information We Collect

To provide professional website development, digital marketing, CRM/ERP, and public relations services, we may collect the following information.

Information You Provide

• Full Name
• Mobile Number
• Email Address
• Company / Business Name
• Business Address
• State and District
• Business Website URL (existing, if any)
• Industry / Business Category
• Marketing Budget / Project Budget
• Project Timeline
• Website, SEO, or Ad Campaign Requirements
• Business Documents, Logos, Brand Assets, or Content Files submitted for a project
• Domain and Hosting Details (where required to deliver a service)
• Social Media / Ad Account Access (only where granted by you for campaign management)
• Any additional information voluntarily shared with us

This information is generally collected when you:

• Submit a contact or enquiry form
• Request a quotation
• Contact us through WhatsApp
• Call our office
• Send us an email
• Schedule a consultation or discovery call
• Subscribe to newsletters or updates
• Onboard as a client for an ongoing project

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Screen Resolution
• Pages Visited
• Time Spent on the Website
• Referral Source
• Approximate Geographic Location
• Website Usage Statistics

This information helps us improve website performance, enhance user experience, and understand visitor behavior.

The information we collect enables us to understand your requirements, respond to enquiries, prepare quotations, deliver our services, and provide a better customer experience.

05 How We Use Your Information

The information we collect may be used to:

• Respond to your enquiries and requests.
• Prepare project quotations and estimates.
• Schedule consultations and discovery calls.
• Design, develop, and maintain websites.
• Plan and execute SEO, Google Ads, Meta Ads, and performance marketing campaigns.
• Set up and support CRM/ERP business management solutions.
• Provide public relations (PR) services on your behalf.
• Improve our website and customer experience.
• Communicate project updates and campaign reports.
• Send newsletters and promotional offers with your consent.
• Maintain internal business records.
• Prevent fraud and unauthorized activities.
• Comply with applicable legal obligations.

We use your information only for legitimate business purposes and do not collect more information than necessary.

06 WhatsApp Communication

Our website includes a WhatsApp contact option that allows you to communicate directly with our team.

When you contact us through WhatsApp:

• Your phone number becomes visible to our team.
• Messages, files, brand assets, project details, and documents you share may be retained to assist with your enquiry or project.
• We use this information solely for responding to your requests, providing quotations, discussing projects, and delivering our services.

Please note that WhatsApp is operated by a third party, and your use of WhatsApp is governed by its own Privacy Policy and Terms of Service.

We do not send unsolicited promotional messages through WhatsApp without your prior interaction or consent.

07 Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality, analyze visitor behavior, and enhance your browsing experience.

We use cookies for:

• Website functionality
• User authentication (where applicable)
• Remembering your preferences
• Theme selection (Light/Dark Mode)
• Remembering dismissed enquiry popups
• Website analytics
• Performance monitoring
• Security improvements

Types of Cookies

• Essential Cookies — Required for basic website functionality and security.
• Analytics Cookies — Used to understand visitor behavior and improve website performance through services such as Google Analytics.
• Preference Cookies — Remember your selected settings and preferences for future visits.
• Performance Cookies — Help us monitor website speed, loading performance, and user interactions.

You may disable cookies through your browser settings at any time. However, some features of the website may not function properly if cookies are disabled.

Google Analytics may collect information such as browser type, device information, pages visited, session duration, and approximate location to help us understand website traffic and improve our services.

08 Digital Marketing & Advertising Platforms

As part of our SEO, Google Ads Management, and Performance Marketing (Google Ads + Meta Ads) services, we may, with your authorization, access, manage, or create advertising and analytics accounts on your behalf, including but not limited to:

• Google Ads
• Google Analytics / Google Search Console
• Meta Ads Manager (Facebook & Instagram)
• Google Business Profile
• Other advertising, tracking, or analytics platforms relevant to your campaign

Where such access is granted, we use it strictly to plan, execute, monitor, and report on your campaigns. Data collected through these platforms is used only for delivering and optimizing the services you have engaged us for.

09 How We Share Your Information

At Blackryce Technologies LLP, we value your privacy and do not sell, rent, trade, or lease your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

Service Providers

We may engage trusted third-party companies and professionals to assist us in operating our website and delivering our services.

• Website hosting and domain providers
• Cloud storage providers
• Email service providers
• Customer Relationship Management (CRM) / ERP platforms
• Analytics providers
• Advertising platforms (Google Ads, Meta Ads)
• Payment gateway providers (where applicable)
• PR distribution and media outreach partners

These service providers are granted access only to the information necessary to perform their services and are required to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your personal information if required by law or if we believe such disclosure is necessary to:

• Comply with applicable laws and regulations.
• Respond to valid legal requests or court orders.
• Protect the rights, property, or safety of Blackryce, our customers, or the public.
• Prevent fraud, cybercrime, or unauthorized activities.

Business Transfers

If Blackryce Technologies LLP undergoes a merger, acquisition, business restructuring, or sale of assets, your information may be transferred as part of that transaction.

10 Data Retention

We retain your personal information only for as long as necessary to:

• Respond to your enquiries.
• Provide requested services.
• Prepare quotations and project documentation.
• Maintain customer and campaign records.
• Comply with legal, accounting, and tax obligations.
• Resolve disputes.
• Enforce our agreements.

When your information is no longer required, we securely delete, anonymize, or dispose of it using appropriate security procedures.

11 Your Rights & Choices

Depending on applicable laws, you may have the following rights regarding your personal information:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications at any time.
• Request restriction of certain processing activities.
• Object to the processing of your personal information where permitted by law.
• Update or modify your personal information.
• Revoke access previously granted to your ad accounts, CRM, or website credentials.

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

12 Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information from:

• Unauthorized access
• Unauthorized disclosure
• Data breaches
• Misuse
• Alteration
• Loss
• Destruction

Although we use commercially reasonable safeguards to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

13 International Data Transfers

Some third-party services used by our website and in delivering our services, such as hosting providers, analytics providers, advertising platforms, or CRM/ERP platforms, may process or store information on servers located outside India.

By using our website and submitting your information, you acknowledge and consent to such transfers where appropriate safeguards are in place to protect your personal information.

14 Third-Party Services

Our website may use or integrate with third-party services to improve functionality and user experience, including but not limited to:

• Google Analytics
• Google Search Console
• Google Ads
• Google Maps
• Google Fonts
• WhatsApp Business
• Meta (Facebook & Instagram)
• YouTube
• LinkedIn
• Cloud hosting providers
• CRM/ERP platform providers
• Payment gateway providers (if applicable)

These third-party services operate under their own privacy policies. We encourage you to review their policies before sharing personal information.

15 Children's Privacy

Our website and services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will promptly delete it from our records.

Parents or guardians who believe their child has provided personal information should contact us immediately.

16 Third-Party Links

Our website may contain links to third-party websites, applications, or social media platforms.

These external websites operate independently from Blackryce, and we are not responsible for their privacy practices, content, or security.

We encourage users to review the privacy policies of any third-party websites they visit before providing personal information.

17 Legal Basis for Processing

Where required under applicable privacy laws, we collect and process your personal information based on one or more of the following legal grounds:

• Your consent.
• Performance of a contract or pre-contractual request.
• Compliance with legal obligations.
• Our legitimate business interests, provided those interests do not override your privacy rights.

18 Data Accuracy

You are responsible for ensuring that the personal information you provide is accurate, complete, and up to date.

If your contact details or project information changes, please inform us so we can maintain accurate records and continue providing efficient services.

19 Do Not Track Signals

Some web browsers provide a "Do Not Track" (DNT) feature that allows users to indicate their preference regarding online tracking.

Currently, there is no universally accepted standard for responding to DNT signals. Therefore, our website may not respond to such browser requests.

20 Changes to This Privacy Policy

We reserve the right to update, revise, or modify this Privacy Policy at any time to reflect changes in our business operations, technology, legal requirements, or services.

Any revisions will be published on this page along with the updated revision date.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect their personal information.

21 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

22 Your Consent

By accessing or using the Blackryce Technologies LLP website, submitting enquiry forms, requesting quotations, contacting us through WhatsApp, telephone, email, or using any of our website development, digital marketing, CRM/ERP, or PR services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Your continued use of our website following any changes to this Privacy Policy constitutes your acceptance of those changes.

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